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Feb 23, 2021 55 min

Customer Success with Patrick Whitaker

from Da Vorce Force Podcast Hosted by Adam V

Patrick is helping businesses through the customer journey as a CSM at Coursera. The platform offers a wide range of learning opportunities - from hands-on projects & courses to job-ready certificates, career credentials, and degree programs. In this episode, we cover what it means to be a CSM for an organization, the importance of the consultative selling approach, and the future of customer success.

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Customer Success with Patrick Whitaker

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This episode was published on February 23, 2021.

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