Customers Flip Over IHOP Loyalty Program

from Leaders in Customer Loyalty, Powered by Loyalty360 · host Loyalty360

Send us Fan MailNathan Casey is the Executive Director, CRM, Loyalty, Digital at IHOP, a chain of casual restaurants founded in Toluca Lake, Los Angeles, California, made famous for its imaginative pancake creations.Loyalty360 CEO Mark Johnson met with Nathan Casey to discuss the brand's first loyalty program, the International Bank of Pancakes, and how changes in the dining landscape have impacted brand loyalty.

Episode metadata supplied by the publisher feed · Published May 20, 2022

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Customers Flip Over IHOP Loyalty Program

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This episode was published on May 20, 2022.

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