Customers... Your Greatest Marketing Asset

Case studies are everywhere but not all of them actually help marketers do better work.In this episode, we sit down with Afton Brazzoni from Scribe National to unpack what makes a case study truly effective. From moving beyond surface-level results to telling stories that capture real strategy, decision-making, and impact, this conversation explores how case studies can become tools for learning, alignment, and better marketing outcomes.You’ll hear why strong case studies matter more than ever, how they can be used across teams, and what marketers should be thinking about when documenting their work—whether you’re in-house, agency-side, or leading a brand.