Cut Contact Center Costs and Improve CX with AI

CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:How to lower demand and handling times with AIMore ways in which AI can lower contact center costsHow Talkdesk customers have benefited from AI implementationsTalkdesk's cost-cutting masterclasses