Clear Communication for Technicians

In today’s show, we interview special guest Mike Vavreck. Not a typical trades-person by definition, Mike pursued law and healthcare before finally landing in the home services industry. This diverse background aided greatly in his ability to learn and understand the value of communication. Translating this skill now in overseeing a home services call center, Mike’s influence doesn’t stop on the phone. His ability to speak into speech goes beyond the typical advice and is directly applicable to the field.