EPISODE · Mar 21, 2017 · 39 MIN
CX at the World's' Largest Manufacturer of Eyeglasses, With Diana Helfinstine - CB43
from The Chief Customer Officer Human Duct Tape Show
Diana like many who take on this role, took on a newly created role. She molded and created the role inside the organization. She has been in her role for five years. In our discussion we looked back on her path to understand where she got traction, the results achieved and lessons learned.
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CX at the World's' Largest Manufacturer of Eyeglasses, With Diana Helfinstine - CB43
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