CX foundation and Leadership with Jeannie Walters

from Business Transformation Pitch with The CX Goalkeeper

The CX Goalkeeper had a smart discussion with Jeannie Walters Founder and CEO of Experience Investigators, Customer Experience Speaker, Trainer, Podcast Host. In this episode you will learn: - Customer experience is more than a customer journey map or a Net Promoter Score. - It creates fewer ruined days for customers - CX is all about 3 things: a mindset, a strategy and a discipline … and much more more information: www.cxgoalkeeper.com/JeannieWalters

Episode metadata supplied by the publisher feed · Published Mar 7, 2022

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CX foundation and Leadership with Jeannie Walters

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This episode is 30 minutes long.

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This episode was published on March 7, 2022.

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