EPISODE · Dec 6, 2021 · 29 MIN
CX Goalkeeper with Imtiaz Bellary from ENGATI - E51 is about engaging and retaining customers
from Business Transformation Pitch with The CX Goalkeeper
The CX Goalkeeper had a smart discussion with Imtiaz Bellary Imtiaz is SVP Product and Customers at ENGATI. In this episode you will learn about: - Engati's success story: Engaging through automation and intelligence - With a customer interactions you can achieve more than only solving customer issues, you can engage with them - some real examples on how Engati helped 2 companies - Loyalty is built on the long term - Two major trends - Where Engati will be in 2030 … and much more His book suggestion: Good to Great; J. Collins Imtiaz's golden nugget: "Always prioritize long term impact over short term benefits" How to contact Imtiaz: https://www.linkedin.com/in/imtiaz-bellary-29ba9b23/ https://www.engati.com/ Thank you, Imtiaz! #customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast
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CX Goalkeeper with Imtiaz Bellary from ENGATI - E51 is about engaging and retaining customers
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