EPISODE · Sep 27, 2023 · 20 MIN

CX in 2023

from CX RIOT RADIO · host David Powers

In this episode of Caffeinated CX, we read the Forrester CX Index report (free version lol) on the state of CX in 2023. With no surprise, it's awful. Let's dissect it. https://www.forrester.com/blogs/us-cx-index-2023-results/ Here's the LinkTree: https://linktr.ee/caffcx

Episode metadata supplied by the publisher feed · Published Sep 27, 2023

Embed this episode

Attribution link and audio player

Ready to play

CX in 2023

0:00 20:10

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of CX RIOT RADIO?

This episode is 20 minutes long.

When was this CX RIOT RADIO episode published?

This episode was published on September 27, 2023.

Can I download this CX RIOT RADIO episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!