EPISODE · Jan 1, 2026 · 10 MIN

CX Jokes - 2026 Kick Off

from The CX Lens: Rethinking leadership through the customer lens · host Ludo Raedts

Not all CX lessons come from dashboards. Some come from dead parrots, exploding printers, and customers who think the CD tray is a cup holder.In this short episode of The CX Lens, we explore the funny, bizarre, and totally real stories that remind us: customer experience is deeply human — and often hilariously illogical.We reflect on why humor isn't just a distraction — it's a strategy.

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This episode was published on January 1, 2026.

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