Episode #3 - CX Strategy Scuffles - It's Ruff out There

from Talking CX · host talkingcx

Delivering any experience starts with who you are targeting and why it is of benefit to both your customers and to your business. A North Star CX Strategy & Vision to guide your investments and actions. Using Rover.com as a favorite example of how an example of how a great CX Strategy really works. Find related resources here

Episode metadata supplied by the publisher feed · Published Sep 23, 2019

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Graham and Robin explore the impact of both good and not so good CX strategies on pet parents and their floofy companions. Find out which CX strategies have led to pawsitive results and why. Resources Will 2021 be the year of CX as the North Star?

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Episode #3 - CX Strategy Scuffles - It's Ruff out There

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This episode is 27 minutes long.

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This episode was published on September 23, 2019.

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