Cyber at the Top: Cyber Resilience in Action: Lessons from a CISO

Cyber resilience has become a defining priority for today’s security leaders, but translating the concept into real-world impact isn’t easy. In this episode of Cyber at the Top, Dr. Hugh Thompson is joined by Emma Smith, CISO at Vodafone, to explore what cyber resilience looks like in practice and how it shapes decision-making at scale. Drawing on her experience leading a major global security transformation, Emma shares how organizations can prepare for disruption, reduce impact, and recover more effectively over time. The conversation looks at resilience through the lens of people, culture, operating models, and measurement, and highlights why trust, accountability, and continuous improvement are essential to sustaining resilience in complex, highly regulated environments.