Dan Esch on business expansion, service, and successful recruitment

Want to know the secrets to a successful expansion? For Dan Esch of Esch Construction Supply based in St. Paul, Minnesota, a company's mission is just as important as the advanced field work and the financial analysis.  "This business is all about service." That's a sentiment you'll hear Dan repeat throughout our conversation. He's positioned Esch within the concrete cutting niche as a key collaborator, the customer's go-to source for products, service, and information. "We go out and solve problems and ask contractors how we can help them. That deep knowledge of that niche is where you can really add value and that's really where the fun of this business is." Service may be one of Dan's guiding principles but he'd never intended to make his mark in distribution.  Listen in to find out how low unemployment is affecting Dan's future recruitment plans and why the company's successful rapid fulfillment service is a bit of a dual-edged sword. Get the full show notes at http://www.distributiontalk.com Thank you to our sponsor INxSQL, software built for distribution.   "That deep knowledge of that niche is where you can really add value and that's really where the fun of this business is." ~Dan Esch   *** Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth and achieve personal goals.   Edited & mixed by The Creative Impostor Studios. Connect with Jason on LinkedIn. Connect with Dan on LinkedIn.