Danny & Kelly Crawford, Owners of The Auto Shop, on 16 Years of Growth, Coaching, and Culture-First Leadership

Hiring is hard, culture is fragile, and growth is expensive; Danny & Kelly Crawford have lived all of it. In this conversation, they break down how they changed their hiring process from skills-first to character and culture-first, including having the entire team interview candidates and using emotional intelligence screening to avoid the wrong fit. They also share how DVIs, customer pickup and delivery, and a clear goodwill policy helped them build trust and retention in a market where customers have more choices than ever. #ExploreMore #Fyp #Virginia #TopShopPodcast #TrendingNow Facebook - 🔵 https://www.facebook.com/advanceddigitalautomotivegroup/Twitter - 🐦 https://twitter.com/autoshopownersInstagram - 📸 https://www.instagram.com/advanceddigitalautomotive/LinkedIn - 💼 https://www.linkedin.com/company/advanced-digital-automotive-group/Pinterest - 📌 https://www.pinterest.com/advancedigitalautomotivegroupTikTok - 🎵 https://www.tiktok.com/@automotive_groupMastodon - 🐘 https://mastodon.social/@advanceddigitalautomotivegroupYoutube - ▶️ https://www.youtube.com/advanceddigitalautomotivegroupDaily motion - 📺 https://www.dailymotion.com/advanceddigitalautomotivegroup Visit Our Website - 🌐 https://autorepairseo.comSchedule a Discovery Call - 📅 https://autorepairseo.com/schedule-a-discovery-call/Get Your Free Book - 📚 https://autorepairseo.com/book/Get Your FREE Ultimate Internet Marketing Checklist for Auto Repair Shops - ✅ https://autorepairseo.com/marketing-checklist/