Data, AI and driving efficiency for hotels

Hoteliers have a lot on their plates when it comes to technology. Sorting hype from reality in GenAI is just one challenge on a list that includes addressing technical debt, optimizing revenue and incorporating data science.  Sean Fitzpatrick, CEO of Lighthouse (formerly OTA Insight) and Klaus Kohlmayr, chief evangelist at IDeaS, joins senior reporter Linda Fox in the PhocusWire Studio to discuss how cloud tech can help drive innovation in gradual steps and that there is momentum in hotels investing in technology and upgrades.All episodes: https://www.phocuswire.com/in-phocusSee omnystudio.com/listener for privacy information.