Data Points Episode #65 - Knowledge Management in City Government

We know that collecting and analyzing data generates insights. But how can we transform those moments of insight into enduring knowledge that guides the organization, even when priorities and staff change? In today’s episode, we discuss Knowledge Management - the work of collecting insights into a big-picture understanding of our how our organization and efforts work. We’ll look at how this process applies to the work cities engage in, and how you might implement it in your own work.