David Barrow - An Education in Service Management: A guide to building a successful service management career and delivering organisational success

Please visit https://thebookvoice.com/podcasts/1/audiobook/775286 to listen full audiobooks. Title: An Education in Service Management: A guide to building a successful service management career and delivering organisational success Author: David Barrow Narrator: Andrew Kingston Format: Unabridged Audiobook Length: 5 hours 31 minutes Release date: April 26, 2024 Genres: Management & Leadership Publisher's Summary: An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: - Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; - ITSM roles vary from service desk analyst to chief technology officer or consultant; and - As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.