Day 142 - The TA's guide to Upselling & Cross-Selling

from Travel Agency in a Year · host Rachel K

In Day 142 of the Travel Agency in a Year podcast, Rachel K covers the topics of upselling and cross-selling, emphasizing the difference between the two and the importance of a personalized value-based approach. She also delves into the do's and don'ts of upselling and cross-selling, along with practical cross-selling tips and strategies.TakeawaysUpselling vs. Cross-sellingPersonalized value-based approachChapters00:00 Understanding Upselling and Cross-selling09:07 Do's and Don'ts of Upselling and Cross-selling

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This episode was published on May 22, 2026.

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