Day 169 - The Tyranny of the 'Good' Travel Client

It's Day 169 of the Travel Agency in a Year podcast, which means we are nearing the mid-year mark.Hopefully, your travel agency is bringing somewhat steady money in - whether more immediate or commission earned next year. This episode is for you TAs struggling to breakthrough to the next level...and it might be your repeat clients that put up that ceiling.Sometimes, you have to fire perfectly 'good' clients because they no longer align with where you are going. Rachel K walks you through a Cognitive Load Client Audit, provides communication examples, and her experience with firing 'good' clients on her travel agency's journey to becoming great.