EPISODE · Jul 21, 2026 · 19 MIN
Day 202: Small Touches, Big Feeling: Building Luxury Into Your Travel Client Process This Week
from Travel Agency in a Year · host Rachel K
Practical, no-budget-required touchpoints you can add to your client process starting today as a travel advisor. PLUS,how to actually train yourself to anticipate a client's needs using active listening, drawing on the Ritz-Carlton's famous service model and the psychology of feeling truly heard.
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Day 202: Small Touches, Big Feeling: Building Luxury Into Your Travel Client Process This Week
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