Dealing with Challenging Patients: The Power of Empathy Plus Boundaries

We've all had challenging patient or client interactions. It can be hard to know how to handle them and it can make us feel lousy or even derail our day.You want to be an empathetic physician, nurse, therapist, PA or other clinician but how do you balance empathy with boundaries when a patient or family is angry or mean?This week join me to reflect on the 8 steps to managing a challenging patient interaction. Let me know what I missed! Join us on Facebook in the Integrative Palliative Medicine Interest group or reach out through the website at www.integrativepalliative.com.I appreciate you!Delia Chiaramonte, MDCoping Courageously: A Heart-Centered Guide for Navigating a Loved One’s Illness Without Losing Yourself is available here: www.copingcourageously.com  Please review this podcast wherever you listen and forward your favorite episode to a friend! And be sure to subscribe!Sign up to stay connected and learn about upcoming programs:https://trainings.integrativepalliative.com/IPI-stay-in-touchI'm thrilled to be listed in Feedspot's top 15 palliative podcasts!https://blog.feedspot.com/palliative_care_podcasts/