Dealing with Difficult Customers? How Gig Workers Push Ba...

What this episode covers

When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton’s Lindsey Cameron. Hosted on Acast. See acast.com/privacy for more information.

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How long is this episode of Knowledge at Wharton?

This episode is 14 minutes long.

When was this Knowledge at Wharton episode published?

This episode was published on March 23, 2022.

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