EPISODE · Feb 3, 2023 · 1H 19M
Dealing With Difficult Customers with Shane LaHaye of Prusa Research
from Maker That Money · host Repkord LLC
Customer service is an ongoing challenge for a lot of businesses and dealing with less than polite individuals can be a real drag. Today we discuss tips and tricks for dealing with these issues and potentially turning an unhappy customer into a customer for life. Today's Guest: Shane LaHaye, Content Team, Prusa Research: @SameOldShane Andrew Mayhall, Founder & Owner of 3D Gloop: @3dgloop Alan "Pooch" Puccinelli, Founder & Owner of Repkord: @Repkord Two small business owners who got their start as makers share their experiences and unsolicited opinions a few years into their adventures.
What this episode covers
Customer service is an ongoing challenge for a lot of businesses and dealing with less than polite individuals can be a real drag. Today we discuss tips and tricks for dealing with these issues and potentially turning an unhappy customer into a customer for life. Today's Guest: Shane LaHaye, Content Team, Prusa Research: @SameOldShane Andrew Mayhall, Founder & Owner of 3D Gloop: @3dgloop Alan "Pooch" Puccinelli, Founder & Owner of Repkord: @Repkord Two small business owners who got their start as makers share their experiences and unsolicited opinions a few years into their adventures.
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Dealing With Difficult Customers with Shane LaHaye of Prusa Research
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