Dealing with Drama in Sterile Processing: Important Thoughts on Team Dynamics

In this CE-approved release of Articles On-The-Go, Hank Balch takes a hard look at department drama and how to address it:  -- "Personal matters aside, your sterile processing department has a mission to accomplish, and to do so, there is a certain standard for culture and communication that must be attained. Regardless of the reasons, department drama cannot be tolerated. When technicians begin focusing on each other's personalities and not on the work at hand, we begin doing an injustice to our patients and that is not only unfair, it's also unsafe." To read this article, take the CE quiz & download your certificate, click here. Stay tuned for new CE approved Articles On-the-Go releasing each week! Bookmark our new AOTG CE page here: https://www.beyondclean.net/articles-on-the-go #FightingDirty #HankBalch #BeyondClean #WeFightDirty™ Click To Subscribe on YouTube, iTunes, Stitcher, Google Play or Spotify or Visit Our Website!