Dealing with Upset Patients
from Bulletproof Dental Practice Hosted by Bulletproof Dental Practice
Text 'bulletproof' to 33777 to stay in the know about all things Bulletproof, and buy the book HERE! Bulletproof Dental Practice Podcast Episode 176 Hosts: Dr. Craig Spodak & Dr. Peter Boulden Key Takeaways Introduction Values Verbiage Is Everything Validate Concerns Post-Operative Calling Alignment Issue Team First References Bulletproof Dental Practice Review Us Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden
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