Debra Squyres: The Power of Feedback: A Gift for Growth

What this episode covers

Full Video: https://youtu.be/HeEFcpAoIo4 Recorded LIVE @ SHRM National, Chicago 2024 at the Fountain booth: As Bonusly's Chief Customer Officer, Debra Squyres combines her passion for an exceptional customer experience with her drive to empower companies to connect, motivate, and engage their employees to build winning workplaces. Before Bonusly, Debra was the VP of CS at Beamery and the Chief Client Officer at Namely, to name a few. She has over 25 years of experience in senior leadership roles in Human Resources, ranging from in-house HR leadership to HR Consulting, Outsourcing, Client Services, and Customer Success, working directly with HR teams across various industries. She resides in Fort Worth, Texas, with her husband and two dogs. Deborah Squires shares her journey in HR and the changes she has witnessed in the workplace over the years. She emphasizes the importance of making work better and creating a culture of empathy and inclusivity. Squires discusses the challenges of hiring and gives advice on evaluating candidates based on their fit for the team and stage of the company. She also highlights the significance of feedback and how it can be a gift when given in a constructive and supportive manner. Squires concludes by offering tips for navigating a large conference like SHRM National and introduces Bonusly as a recognition and engagement platform. Follow her on LinkedIN: https://www.linkedin.com/in/debrasquyres/ And check out: https://bonusly.com/ Fountain is the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure, elevating the hiring, management, and retention of frontline workers at scale. To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner. Thanks for listening, and please follow us on Insta @NHPTalent and X @AdamJPosner. For more, check out www.thePOZcast.com Takeaways - Make work better by creating a culture of empathy and inclusivity - Evaluate candidates based on their fit for the team and stage of the company - Feedback is a gift when given in a constructive and supportive manner - Focus on quality over quantity when attending conferences - Bonusly is a recognition and engagement platform that fosters meaningful relationships in the workplace Chapters 00:00 Introduction and Shared Passion for Cacio e Pepe 01:26 Getting into HR and Witnessing Workplace Changes 04:17 The Evolution of HR and Employee Benefits 05:38 Challenges of Maternity Leave and Work-Life Balance 06:49 Driving Change in HR and Leaving Large Companies 09:34 Transformation in HR and the Impact of the Pandemic 11:31 Empowering Managers and Balancing Policies 13:26 Pivoting to Consulting and Joining Bonusly 18:08 Challenges and Learning Curves in New Roles 18:59 Instilling Agency in Decision-Making 21:38 The Art of Giving Feedback 24:26 Interview Questions: Thriving and Struggling Moments 27:00 Navigating SHRM National and Introducing Bonusly