Dec. 30, 2022 | Replay: Kimoby’s Dan Robinson on why text is the new followup phone call

On this replay of the Aug. 5, 2022 episode of the Automotive News Canada Podcast, Kimoby’s Dan Robinson talks about how the software program he helped develop and market allows dealers to use text messaging to communicate with customers, helps stores run more efficiently and saves dealerships money. He also explains why good old-fashioned email and phone calls are already antiquated technology at dealerships and what makes instant messaging the go-to solution in customer service and retention.