Decoding Churn: Enhancing Retention in High-Growth Busine...

What this episode covers

Dive into a conversation with Kyle Norton, CRO of Owner.com, as he reveals the journey of addressing churn in a fast-growing SMB-focused business. Kyle discusses the challenges of identifying the true causes of churn and the strategic decisions required to improve retention. This episode offers valuable insights for leaders managing high-growth companies looking to refine their customer success strategies and enhance product value perception.

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Frequently Asked Questions

How long is this episode of Revenue Blindspots?

This episode is 25 minutes long.

When was this Revenue Blindspots episode published?

This episode was published on August 11, 2025.

What is this episode about?

Dive into a conversation with Kyle Norton, CRO of Owner.com, as he reveals the journey of addressing churn in a fast-growing SMB-focused business. Kyle discusses the challenges of identifying the true causes of churn and the strategic decisions...

Can I download this Revenue Blindspots episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.