Decoding Customer Behavior: The Data-Driven Approach in Retail
Episode 5 of the C-Xcel Chats podcast, hosted by Anjali Malhotra, titled "Decoding Customer Behavior: The Data-Driven Approach in Retail" was published on March 20, 2024 and runs 50 minutes.
March 20, 2024 ·50m · C-Xcel Chats
Summary
Join Anjali, host of CX Excellence Chats, in an enlightening conversation with Arpit A., Director of Growth Strategy & Data CoE at Anarock Retail- as they delve into the pivotal role of data analytics in shaping customer experience (CX) within the retail landscape. Explore how data-driven insights unlock valuable customer preferences, behaviors, and expectations, driving strategic decisions and enhancing retail CX. Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-malhotra-17505525/ Instagram: https://www.instagram.com/cxcel3/ Twitter: https: //twitter.com/xcel_c Facebook: https://www.facebook.com/cxcel3 Email: [email protected] Website: https://www.c-xcel.com #RetailCX #DataAnalytics #CustomerExperience #RetailInsights #DataDrivenStrategy #RetailStrategy #CXExcellence #RetailTrends #CustomerInsights #DataInsights
Episode Description
Join Anjali, host of CX Excellence Chats, in an enlightening conversation with Arpit A., Director of Growth Strategy & Data CoE at Anarock Retail- as they delve into the pivotal role of data analytics in shaping customer experience (CX) within the retail landscape. Explore how data-driven insights unlock valuable customer preferences, behaviors, and expectations, driving strategic decisions and enhancing retail CX.
Connect with Anjali:
LinkedIn: https://www.linkedin.com/in/anjali-malhotra-17505525/
Instagram: https://www.instagram.com/cxcel3/
Twitter: https: //twitter.com/xcel_c
Facebook: https://www.facebook.com/cxcel3
Email: [email protected]
Website: https://www.c-xcel.com
#RetailCX #DataAnalytics #CustomerExperience #RetailInsights #DataDrivenStrategy #RetailStrategy #CXExcellence #RetailTrends #CustomerInsights #DataInsights