EPISODE · Mar 20, 2024 · 50 MIN
Decoding Customer Behavior: The Data-Driven Approach in Retail
from C-Xcel Chats · host Anjali Malhotra
Join Anjali, host of CX Excellence Chats, in an enlightening conversation with Arpit A., Director of Growth Strategy & Data CoE at Anarock Retail- as they delve into the pivotal role of data analytics in shaping customer experience (CX) within the retail landscape. Explore how data-driven insights unlock valuable customer preferences, behaviors, and expectations, driving strategic decisions and enhancing retail CX. Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-malhotra-17505525/ Instagram: https://www.instagram.com/cxcel3/ Twitter: https: //twitter.com/xcel_c Facebook: https://www.facebook.com/cxcel3 Email: [email protected] Website: https://www.c-xcel.com #RetailCX #DataAnalytics #CustomerExperience #RetailInsights #DataDrivenStrategy #RetailStrategy #CXExcellence #RetailTrends #CustomerInsights #DataInsights
What this episode covers
Join Anjali, host of CX Excellence Chats, in an enlightening conversation with Arpit A., Director of Growth Strategy & Data CoE at Anarock Retail- as they delve into the pivotal role of data analytics in shaping customer experience (CX) within the retail landscape. Explore how data-driven insights unlock valuable customer preferences, behaviors, and expectations, driving strategic decisions and enhancing retail CX. Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-malhotra-17505525/ Instagram: https://www.instagram.com/cxcel3/ Twitter: https: //twitter.com/xcel_c Facebook: https://www.facebook.com/cxcel3 Email: [email protected] Website: https://www.c-xcel.com #RetailCX #DataAnalytics #CustomerExperience #RetailInsights #DataDrivenStrategy #RetailStrategy #CXExcellence #RetailTrends #CustomerInsights #DataInsights
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Decoding Customer Behavior: The Data-Driven Approach in Retail
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