C-Xcel Chats

Anjali Malhotra

C-Xcel Chats is a business podcast hosted by Anjali Malhotra. It has 2 episodes, with the latest published September 2021.

C-Xcel Chats are conversation about customer Experience Excellence. The podcast episodes cover best practices in Industry wrt people, processes n technology that are utilized towards building great Customer Experience

business ·en ·2 episodes

Title

Date

Duration

Brands & CX: Uniting Marketing and Experience

Apr 23, 2024

48m

Building Customer-Centric Organizations

Apr 4, 2024

53m

Decoding Customer Behavior: The Data-Driven Approach in Retail

Mar 20, 2024

50m

Customer-Centric Strategies Unveiled: A Conversation with Annette Franz

Feb 29, 2024

44m

Use of Customer Centric Thinking in Insurance : Strategies for CX Excellence

Feb 15, 2024

42m

The CX Evolution: Telco's Journey through Changing Landscapes feat. GovindaRaj Avasarala

Feb 1, 2024

49m

Decoding CX - my thesis on this subject

Jan 24, 2024

23m

CX Excellence - chats with Anjali (Trailer)

Sep 29, 2021

C-Xcel Chats introduction

May 1, 2021

C-Xcel Chats

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