Decoding CX - my thesis on this subject

An episode of the C-Xcel Chats podcast, hosted by Anjali Malhotra, titled "Decoding CX - my thesis on this subject " was published on January 24, 2024 and runs 23 minutes.

January 24, 2024 ·23m · C-Xcel Chats

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Summary

Welcome to the first episode of "CX Excellence Chats with Anjali"! Join your host, Anjali, as she unravels the world of Customer Experience (CX) and its pivotal role in business success. Discover key insights, backed by compelling stats, and gain industry perspectives on CX ownership, metrics, and challenges. Don't miss out on fortnightly episodes where Anjali invites industry guests to explore CX strategies, brand promises, and more. Elevate your understanding of CX across various industries! Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-ma... Email: [email protected] Website: https://www.c-xcel.com

Episode Description

Welcome to the first episode of "CX Excellence Chats with Anjali"! Join your host, Anjali, as she unravels the world of Customer Experience (CX) and its pivotal role in business success. Discover key insights, backed by compelling stats, and gain industry perspectives on CX ownership, metrics, and challenges. Don't miss out on fortnightly episodes where Anjali invites industry guests to explore CX strategies, brand promises, and more. Elevate your understanding of CX across various industries! Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-ma... Email: [email protected] Website: https://www.c-xcel.com

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