EPISODE · Jan 24, 2024 · 23 MIN
Decoding CX - my thesis on this subject
from C-Xcel Chats · host Anjali Malhotra
Welcome to the first episode of "CX Excellence Chats with Anjali"! Join your host, Anjali, as she unravels the world of Customer Experience (CX) and its pivotal role in business success. Discover key insights, backed by compelling stats, and gain industry perspectives on CX ownership, metrics, and challenges. Don't miss out on fortnightly episodes where Anjali invites industry guests to explore CX strategies, brand promises, and more. Elevate your understanding of CX across various industries! Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-ma... Email: [email protected] Website: https://www.c-xcel.com
What this episode covers
Welcome to the first episode of "CX Excellence Chats with Anjali"! Join your host, Anjali, as she unravels the world of Customer Experience (CX) and its pivotal role in business success. Discover key insights, backed by compelling stats, and gain industry perspectives on CX ownership, metrics, and challenges. Don't miss out on fortnightly episodes where Anjali invites industry guests to explore CX strategies, brand promises, and more. Elevate your understanding of CX across various industries! Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-ma... Email: [email protected] Website: https://www.c-xcel.com
NOW PLAYING
Decoding CX - my thesis on this subject
No transcript for this episode yet
Similar Episodes
Apr 26, 2026 ·35m
Apr 25, 2026 ·141m
Apr 24, 2026 ·55m
Apr 23, 2026 ·54m
Apr 22, 2026 ·40m
Apr 21, 2026 ·64m