Deconstructing Disability

In this episode of the podcast, we are discussing how Financial Services professionals can truly service individuals with seen/unseen disabilities considering the Financial Conduct Authority’s Consumer Duty Final rules and guidance that are now live from July 2023. We are joined by Sarah Stephenson-Hunter, an EDI professional specialising in disability and LGBTQ+ training, advocacy and public speaking. Peter Hamilton, Head of Market Engagement at Zurich, and the Government Disability and Access Ambassador for the insurance industry. And Johnny Timpson, a Financial Services Consumer Panel Member and Financial Inclusion Commissioner.