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EPISODE · Oct 1, 2025 · 18 MIN

Defining the Business Problem and Formulating the Research Question

from Managing the Customer Experience

Framing the right business problem is a critical first step in any successful research effort. This episode discusses how to translate vague business challenges into clear, researchable questions that guide the data-gathering process. It also emphasizes the value of asking “why” and “how” questions to uncover the root causes of customer behavior and market dynamics.

Episode metadata supplied by the publisher feed · Published Oct 1, 2025

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Defining the Business Problem and Formulating the Research Question

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This episode was published on October 1, 2025.

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