EPISODE · Oct 20, 2015 · 46 MIN
Defining Your Customer Experience Strategy
from Barbell Business
This week on BARBELL BUSINESS, we discuss: How you can determine your next customer experience project with the Kano model How you can plot your members’ basic needs and expectations How to determine your SMART goals for your next project What software you can use to manage your next project How to pull knowledge from every aspect of life into your business Enjoy the show!
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Defining Your Customer Experience Strategy
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This episode was published on October 20, 2015.
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