Delivering award-winning customer service in the Gold Coast

Queensland-based broker Jason Cuerel has been broking for nearly 20 years and won numerous awards for his customer service and offerings to clients up in Varsity Lakes. Most recently, the Loan Market broker was crowned Queensland's broker with the best customer service at the Better Business Awards (Queensland), with his office winning the award for Best Regional Office, too. In this episode of Elite Broker, host Annie Kane catches up with the Mortgage Innovations broker to find out: The process he follows to ensure clients are served well His top advice for building an award-winning team. Why he decided to move to the Bring Your Own Brand model. And much more!