Delivering Consistent Quality In Training

What this episode covers

A business needs to consistently deliver a quality product that meets the customer’s expectations. Training is no different. But when you have many different trainers delivering that content, consistency can be a challenge. At the Bob Pike Group, Becky has successfully managed this issue for decades and has five solid tips on how you can avoid the pitfalls of training that is well intentioned, but just isn’t what was expected. Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/ Podcast available on iTunes here: https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2 And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos

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