Delivery: A GovTech Podcast - Charles McHardie, Chief Information and Digital Officer, Services Australia

from InnovationAus Podcast · host innovationaus

In this episode of Delivery, James Riley talks to Services Australia chief information and digital officer Charles McHardie on what it to build resilience and performance into a large-scale system as critical as the social security technology networks. From staffing to AI to engagement with the industry, this is a deep dive into one of GovTech's biggest challanges.

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This episode is 23 minutes long.

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This episode was published on April 7, 2026.

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