Delivery riders given right to refuse

What this episode covers

We've all wished for a 'block' button on a difficult client. Well, for delivery riders in China, that fantasy is now real. A major platform is giving them the power to refuse service to unreasonable customers. This is a radical shift in service industry power dynamics, and it's a complete game changer. On the show: Steve, Yushan & Yushun

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Frequently Asked Questions

How long is this episode of Round Table China?

This episode is 27 minutes long.

When was this Round Table China episode published?

This episode was published on October 17, 2025.

What is this episode about?

We've all wished for a 'block' button on a difficult client. Well, for delivery riders in China, that fantasy is now real. A major platform is giving them the power to refuse service to unreasonable customers. This is a radical shift in service...

Can I download this Round Table China episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.