Delivery: Vertically Integrated Dark Kitchen

Food delivery has never been more popular, nor more essential to people’s daily lives. Third-party delivery apps have dominated the space, dictating policies and payments for both home consumers and restaurants. Companies looking to take back control are creating their own platforms and systems. On this episode, Tech Bites host Jenifer Leuzzi talks with Brian Howenstein, Chief Operating Officer of ClusterTruck, a custom-built software platform that vertically integrates delivery-only dark kitchens. Launched in 2015, ClusterTruck has locations in Indiana, Ohio, and Missouri. This episode of Tech Bites is made possible by the generosity of the Tabard Inn. Interested in a deeper look into the current food delivery ecosystem of apps, restaurants, delivery workers, and consumers? Check out Tech Bites episodes 242, 243, and 244 for a look at the real-world costs of delivery and convenience.Photo Courtesy of ClusterTruck.Heritage Radio Network is a listener supported nonprofit podcast network. Support Tech Bites by becoming a member!Tech Bites is Powered by Simplecast.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.