Deploying AI Responsibly to Offer Relevant and Timely Personalization
from Futurum Tech Webcast
In this episode of Enterprising Insights, The Futurum Group's Enterprise Applications Research Director Keith Kirkpatrick speaks with Kathryn Murphy, Senior VP Product & Design at Twilio, who will discuss customer experience, and in particular, the importance of personalization. The two will also cover the state of artificial intelligence, and how it can best be leveraged not just for personalization, but for smoothing out the customer journey and, in some cases, the employee journey as well.
Embed this episode
No transcript yet.
Similar podcasts
What The Tech Podcast
guysfromqueens
Hosted by Andrew Zarian and Paul Thurrott; What The Tech!? delivers what every tech enthusiast needs and that is a spotlight on new and emerging technologies from around the world. They cover everything that is up and coming as well as do live unboxings along with reviews of current products. Join in the conversation because it doesn’t matter if you’re a noob or a tech vet. You will find something you like!
All Things Techie Podcast
Xtreme Media / Xtreme Technology Solutions
All Things TechIE is a technology-focused podcast that covers a wide range of topics related to the latest developments in the world of tech. Hosted by experts in the field, the podcast offers insights and analysis on various aspects of technology, including software, hardware, gadgets, and trends in the industry.The podcast is designed to provide listeners with a comprehensive understanding of the latest advancements in technology, as well as tips and tricks to help them make the most of their tech devices. Each episode features interviews with leading experts and innovators in the field, as well as reviews and recommendations of the latest products and services.Whether you are a seasoned tech enthusiast or just starting to explore the world of technology, All Things TechIE has something to offer. The podcast is engaging, informative, and provides an in-depth look at the latest trends and developments in the tech world. Tune in to stay up-to-date with the latest advancements in te
Frequently asked questions
How long is this episode of Futurum Tech Webcast?
This episode is 25 minutes long.
When was this Futurum Tech Webcast episode published?
This episode was published on March 12, 2024.
Can I download this Futurum Tech Webcast episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.