Derek Gaunt: The Negotiation Secrets That Transform Relationships, Leadership, and Life

"Everything makes sense when you have enough data." Former FBI hostage negotiator Derek Gaunt explains why the best negotiators aren't persuasive—they're curious. Learn the five levels of listening, the power of dynamic silence, and how to uncover the hidden information that changes everything.https://coached-with-coach-keren.captivate.fm/gilt-free-ditching-your-gilded-cage-for-goodWhat if the secret to influence wasn't persuasion?What if it was understanding?In this fascinating episode of Coached, Keren sits down with Derek Gaunt—former hostage negotiator, senior coach at The Black Swan Group, and co-author of Fight Less, Win More—to explore the psychology of communication, negotiation, and human connection.Drawing on nearly three decades in law enforcement and years training leaders around the world alongside Chris Voss and The Black Swan Group, Derek reveals why the best negotiators aren't the most persuasive people in the room—they're the most curious.Together, Keren and Derek discuss:How Derek went from street cop to hostage negotiatorThe lessons he learned negotiating with people in crisisWhy every conversation is a negotiationThe biggest mistake people make in difficult conversationsThe Five Levels of ListeningWhy most people aren't actually listeningThe power of labels and mirrorsHow to use Dynamic Silence to transform communicationThe hidden psychology behind conflictWhat a "Black Swan" is and how it can completely change an outcomeWhy curiosity beats certaintyHow great negotiators build trust without sacrificing resultsThe myth of win-win negotiationWhy empathy is one of the most powerful leadership skills in the worldThis conversation is packed with practical tools you can immediately use in your business, relationships, leadership, parenting, coaching, and everyday life.Connect with Derek GauntWebsite:https://www.blackswanltd.comThe Black Swan Group:https://www.blackswanltd.comBook:Fight Less, Win Morehttps://www.amazon.com/Fight-Less-Win-MoreLinkedIn:https://www.linkedin.com/in/derekgauntOther Resources MentionedNever Split the Difference by Chris VossConnect with Keren EldadWebsite:https://www.coachkeren.comBook:GILDED: Break Free From the Cage of Ambition, Perfectionism, and the Relentless Pursuit of MoreBook:GILT FREE: Breaking Free From The Gilded Cage For GoodBook a Consultation:https://calendly.com/kereneldadInstagram:https://www.instagram.com/coachkerenEnjoying the Coached Podcast?Subscribe, leave a review, and share this episode with someone who wants to become a better communicator, leader, coach, negotiator, spouse, parent, or human being.