Design Research 2021 Day 2 - Stephanie Lamont

Remote Research for Business Engagement 2020 has changed the way most of us will work for years to come and our ability to work remotely has empowered teams to be more connected than ever before. In this presentation, Stephanie will show you how remote technology can assist in immersing the wider business in customer research. She will talk about how remote research has engaged wider business teams and what this means for the digital experience, the team and most importantly the customer. She will also share her top tips to ensure successful engagement through remote capabilities.