EPISODE · Mar 2, 2017
Designing Experiences in the Age of the Customer
from Sound Stories · host Voices.com
We’re living in the Age of the Customer, where endless choice for products and services prevails. How do you ensure that your audience doesn’t tab away from your content?Jonathan Kochis, Founder of UX Research and Design firm ResIM, explains how understanding the customer journey can unlock powerful stories that your customers both want and need. […]
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