EPISODE · May 26, 2026 · 37 MIN
Designing for Health: Edmund Siy and Alex Krinsky | Chief Information & Technology Officer at Bon Secours Mercy Health and Senior Director, Healthcare Business Development at CLEAR |
from Designing for Health
I’m joined by Edmund Siy, CITO of Bon Secours Mercy Health, and Alex Krinsky from CLEAR to explore why identity management has quietly become foundational to both security and experience. We dig into why healthcare made this more difficult than it needed to be, what happens when you get it wrong, and how newer approaches like biometric identity aim to reduce friction without sacrificing security. If you’re a health system or physician leader, this isn’t just an IT issue. It’s a workflow, safety, and burnout issue hiding in plain sight.
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What this episode covers
In this episode, we tackle one of healthcare’s least glamorous but most consequential problems: identity. Not the philosophical kind, but the very real, very messy challenge of knowing exactly who you’re dealing with: patients, clinicians, staff, and everyone in between.
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Designing for Health: Edmund Siy and Alex Krinsky | Chief Information & Technology Officer at Bon Secours Mercy Health and Senior Director, Healthcare Business Development at CLEAR |
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