Designing for Health: Srinath Adusumalli, MD, MSHP, MBMI | Senior Medical Director, CVS Health | Nudges, sludge, and better user experience

Dr. Srinath Adusumalli chats with Nordic’s Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani about the nudges and sludges that fill our healthcare ecosystem, the ways non-traditional methods of care delivery can help fill gaps, and the keys to designing better user experiences at scale.Show notes:[00:00] Intros[01:20] Dr. Adusumalli’s background[03:48] The Nudge Unit at Penn Medicine[05:30] Retail health and what it offers consumers that they can’t find in a traditional healthcare model[07:40] Dr. Adusumalli’s study involving statin-prescribing nudges for both clinicians and patients[14:21] How retail health can help fill care caps[16:17] Care navigation and how combining people and technology can improve outcomes[24:08] How to apply lessons learned on the intentionality of design to the broader health ecosystem[27:53] Three things outside of healthcare that are so well designed they bring Dr. Adusumalli joy[29:42] OutrosFor a full transcript, click here.