Designing for Scale, Delivering with Care: How Talent Ops Work at Scale

In this episode, Martijn Feikens, Head of Global Talent Operations at ING, shares how talent operations actually work inside a large, regulated, global organization.We talk about scale, complexity, stakeholder management, decision-making in matrix structures, and why people remain the only asset that does not depreciate.Timestamps:02:10 Martijn’s role and global scope04:40 Why global banks are complex organizations07:30 Consensus culture and decision-making challenges11:50 Employer brand as a strategic lever13:40 Technology, regulation, and risk aversion16:05 How to decide what is worth pursuing18:10 Stakeholder management at scale22:30 Why simplicity matters in leadership communication26:30 Designing for scale, delivering with care28:10 The five OKRs guiding Talent Operations29:50 Leadership conversations at senior level31:40 Why slow does not mean ineffective33:30 Learning stakeholder management over time35:40 Global standards versus local needs36:40 Looking ahead to 202638:10 Why people are the only asset that doesn’t depreciate___________________________Connect with us on LinkedIn: https://www.linkedin.com/company/matchr/Get in touch with us: https://www.matchr.io/who-we-are/contact/____________Connect with Martijn Feikens: https://www.linkedin.com/in/martijnfeikens/Connect with Adriaan Kolff: https://www.linkedin.com/in/adriaankolff/___________________________RSS feed: https://media.rss.com/leaders-in-talent/feed.xml___________________________Need a Recruitment Support? Embed Matchr’s expert recruiters directly into your team. Seamless integration for immediate impact on your hiring process.Learn more: https://matchr.io