Designing from Zero - Building a Digital Identity Ecosystem that Works for Everyone w/ Penny Chai

On todays episode Danny is joined by Penny Chai Vice President of APAC at Sumsub.Penny Chai joined Sumsub as Vice President of Business Development, APAC in April 2023. She is a skilled sales and business development professional with a focus on building lasting partnerships and driving growth in the APAC region. Prior to her role at Sumsub, Penny was the Director of Global Partnerships at predictive cryptocurrency risks and intelligence platform Merkle Science, forming strategic partnerships and developing indirect business opportunities. Additionally, she was Channels Director, APAC at Jumio, and Head of Channel Management, SEA, Korea, and AEC at Micro Focus. She has also held several senior marketing roles, including APAC Marketing Director at McGraw-Hill Education, Marketing Director - APAC at both Zebra Technologies and Intermec Technologies and Regional Director at the Dell Global BV.In this podcast, Penny shares her insights on how to:1) Improving digital identity verification2) The founding vision behind Sumsub's approach to digital identity3) How to make reusable digital identity accessible to people across different socio-economic, geographic, and technological divides4) How to balances privacy, security, and user accessibility5) How to design identity products that can quickly adapt to different regulatory and compliance requirements6) The biggest UX design challenges, and how to ensure users feel safe and in control of their data7) Structure and lead teams that can innovate within a highly regulated, complex, and rapidly changing landscape8) The future of digital identity - Especially as AI, blockchain, and decentralized identity models mature9) One piece of advice to product leaders or entrepreneurs entering the digital identity space10) And more...Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.