Deskless Workforce Culture: How to Build Trust, Retain Talent & Scale Leadership | Jodie Stallins

Culture is easy when everyone sits at a desk. It gets real when your team is in the field, on the road, and spread across locations and shifts.In Ep.12 of The WOW Factor Podcast, Dr. Mark Mann sits down with Jodie Stallins (Director of People Operations at Warehouse on Wheels) to break down the leadership habits and People Ops systems that build trust, engagement, and retention in a deskless workforce—across 40+ locations and a rapidly scaling operation.What you’ll learn in this episode:Why culture can’t live in email (and what it looks like in day-to-day execution)The leadership habits that create trust: responsiveness, recognition, and consistent follow-throughThe people metrics that matter most as you scale across multiple locationsRecruiting realities in 2026—and how to interview for grit and “can-do” ownershipHow to integrate acquisitions with empathy without losing local identityWhat People Ops should do in the first 48 hours of a crisisBuilding a leadership pipeline (and reducing turnover beyond “better recruiting”)If you lead field-based, frontline, or multi-location teams in logistics, operations, or the trades, this episode is a practical playbook you can apply immediately.Subscribe for more conversations on leadership, operations, and the logistics workforce:@WarehouseOnWheelsConnect with WOW Trailers on LinkedIn:https://www.linkedin.com/company/wowtrailers/