Developing learning areas to improve and sustain performance, Part 2
from Modern Practice Podcast Hosted by Dr. Tom Villanueva and Vizient Medical Leadership Team
On this episode, Tomas continues his discussion with two expert guests about learning areas and how they are proving effective and essential in developing high-reliability organizations. Host: Tomas Villanueva, DO, MBA, FACPE, SFHM Senior Principal, Performance Improvement Consulting Vizient Guests: Suzanne Miller, MSN, RN Senior Consulting Director, Reliability and Management Systems Vizient Katerie Chapman, MHA Senior Principal, Safe and Reliable Healthcare Vizient Show Notes: [00:41] Who engages in learning areas? [03:17] A flood of kudos in the ED – an example of lifting morale [05:10] Team participation in barcode scanning – an example of improving compliance [07:02] A resource for senior leaders [07:55] A safety concern that, once identified, was quickly corrected [08:44] Real-time nature of rounding and issue resolution Links | Resources: To contact Modern Practice: [email protected] Vizient Safe and Reliable Healthcare site: Click here Suzanne’s email: [email protected] Katerie’s email: [email protected] Subscribe Today! Apple Podcasts Amazon Podcasts Android Spotify RSS Feed
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