DevLearn Unwrapped: Cindy Huggett on AI in Virtual Learning

Virtual classrooms have come a long way from early corporate training experiences in the 2000s to the emergency pivot to Zoom and Teams in 2020, yet many organizations are still suboptimizing virtual learning experiences. In this DevLearn Unwrapped episode of Being Intrepid, Cindy Huggett, virtual training expert, consultant, facilitator, author, and speaker, joins host Sam Herring to explore how virtual facilitation is evolving in the age of AI. Cindy shares stories from global programs including real-time translation, AI-supported video overviews, and avatars that help hesitant participants show up on camera. She also explains why human communication skills like active listening are more important than ever. Listeners will come away with a clearer view of how AI can support facilitators and why human presence, judgment, and active listening remain irreplaceable. Connect with CindyConnect with Sam Catch more Being Intrepid Podcast episodes at https://www.intrepidlearning.com/category/podcasts/